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Solar Logix accepts the following Payment Methods:

1. Visa
2. MasterCard
3. Personal Cheque, Certified Cheque or Money Order. All cheques must be cleared.
4. Approved Finance application
5. Purchase Orders (must be approved by credit department)
6. Bank Wire Transfer (Note: We charge a $15.00 fee for accepting bank wire transfers.)
7. No COD orders please.

General Terms and Conditions

Solar Logix Purchase Agreement:
By accepting delivery of any product delivered from Solar Logix (“Solar Logix, Inc.”), you (“Customer”) agree that the following terms and conditions are the exclusive terms governing the sales transaction between Customer and Solar Logix. Any attempt to alter, supplement, modify or amend these terms and conditions by the Customer will be considered a material alteration of this agreement and, therefore, are null and void. In addition, these terms and conditions are subject to change at any time, without prior written notice. Therefore, please check these terms and conditions carefully each time you place an order with or accept delivery of any goods from Solar Logix.

Payment Terms on Orders:
An order is not binding upon Solar Logix until it is accepted. Solar Logix must receive payment before it will accept an order unless otherwise previously agreed in writing.

Payment for product(s) ordered is due prior to shipment. Customers can make payment by any approved method prearranged with Solar Logix.

When credit terms have been established, Customer agrees to pay the amount due as specified on the invoice and agrees to pay interest on all past-due sums at a rate of 1.5% per month.

Shipping Charges/Taxes:
Your total cost for purchase of any product will include shipping and handling charges as well as applicable sales tax, all shown on your Solar Logix’s invoice.

Processing Time: You can expect your order to be processed within two business days. Solar Logix aims to ship your order within 5 days of order placement unless otherwise communicated.

If you need an item by a certain date, please check with your sales person regarding availability of the item and shipping options.

Back Orders:
Any items that are unavailable will be placed on back order, and the remainder of your order will be shipped. Estimated ship dates will be provided however please note that these dates are “estimates” and not guaranteed to arrive on that date.

Order Status:
Solar Logix will do everything possible to keep you informed of your order via e-mail.

Cancellation Policy:
To cancel your order, please call during our normal business hours and speak with your sales representative or someone in our Customer service department. Provided your order has not yet been processed, and your credit card has not been charged there is no fee. If your order has already been processed and your card was charged, there is a 5% cancellation fee deducted from your refund. If any portion of your order has been fulfilled a 15% restocking fee will be deducted from your refund. The refund will occur within 48 hours of the receipt of the cancellation or the return of all products that have shipped. Many of our products are custom built. These items include but are not limited to power panels, battery boxes, any Solar Converter products, trackers, and batteries. If you need to cancel an order for any of these products there is a cancellation fee of 25% even if the item has not shipped.

Return Policy:
Merchandise purchased through Solar Logix may be returned within 30 days of the receipt of the product. You will receive a refund or credit towards your account, provided the merchandise is returned in the original packaging in new and resalable condition with the original blank warranty cards, manuals, and all accessories. If any component of the returned product is missing, the return procedure is breached and Solar Logix may reject the return or may choose to impose additional charges for replacement of the missing component. A 15% restocking fee will be charged for all returns. Custom built items are non-returnable.

Shipping, installation, permits, fees and all other service charges are not refundable once work has begun. Before returning items, it is necessary to call and speak with your sales representative to obtain an RMA # for your return. Once you have been instructed where to return the item you are responsible for shipping charges back to that address. Once issued, RMA numbers are valid for 30 days from the date issued and items must be received in that time frame. Please reference this number in a clear location on the outside of the package when returning product. The Customer shall be responsible for the return of any unused product and agrees to use only reputable carriers capable of providing proof or delivery and insurance for the value of the shipment.

Warranty Policy:
Solar Logix is a full service provider. Products sold or installed by Solar Logix are covered by the original manufacturer’s warranty, service, or support policy. In the event that there is a technical problem that occurs with your product upon receipt or installation of your product we urge you to contact us directly. We will work with the manufacturers on your behalf to fulfill any legitimate warranty claims. All Solar Logix installations carry a five year warranty on all craftsmanship and installation components.

Product Listings:
Solar Logix product descriptions are not designed or intended to replace your personal product knowledge, experience and/or research or that of a professional installer or licensed electrician.

Solar Logix strives to be as accurate as possible in our product descriptions, compatibility references, information content, pricing, links and any other product information contained in or referenced on our web site. However, occasional human error may occur and we therefore cannot guarantee that all product descriptions, specifications, pricing or any other content on the site is entirely accurate, complete, current, or that we are responsible for these errors. In the event that a product is listed at an incorrect price due to typographical, informational, technical or any other error, Solar Logix at its sole discretion shall have the right to refuse or cancel any order for that product and immediately amend, correct or remove the inaccurate information. Moreover, all links on Solar Logix’s website are intended only to provide visitors with assistance finding additional information and professional opinion; however, due to the fast pace of the industry, complex nature and personal subjective experiences, reviews can become outdated or less accurate over time or even at inception and should therefore never be the sole determinate in a purchasing decision, or, most importantly, a substitute for doing ones own product research. Please remember to consider, you, our valued patron, are ultimately responsible for any purchase decision.

Links:
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statement of any other site that collects personally identifiable information.

Security:
Security is our number one priority. All on-line transactions are sent through our secure server and encrypted with 128-bit technology. Once the information is received through the Internet, trusted authorized employees will process your payment, and make sure that your information is handled with the highest level of security. Credit card information is not stored on our computers once an order is completed so you will be asked to provide your credit card information with each new order.

Privacy:
Solar Logix respects your privacy. We will not under any circumstances sell or release your information to anyone. All of the information obtained from our web site will be used for internal purposes only and never shared or sold.

LIMITATION OF LIABILITY:
IN ALL CIRCUMSTANCES SOLAR LOGIX’S MAXIMUM LIABILITY IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCTS SOLD. SOLAR LOGIX SHALL NOT, UNDER ANY CIRCUMSTANCES, BE LIABLE UPON A CLAIM OR ACTION IN CONTRACT, TORT, INDEMNITY OR CONTRIBUTION, OR OTHER CLAIMS RELATING TO THE PRODUCTS IT SELLS WHICH EXCEEDS THIS LIABILITY LIMIT. SOLAR LOGIX SHALL NOT BE LIABLE FOR THIRD PARTY CLAIMS FOR DAMAGES AGAINST THE CUSTOMER, OR FOR MALFUNCTION, DELAYS, INTERRUPTION OF SERVICE, LOSS OF BUSINESS, LOSS OR DAMAGE TO EXEMPLARY DAMAGES, WHETHER OR NOT SOLAR LOGIX IS APPRISED OF THE POSSIBILITY OF SUCH CLAIMS OR DAMAGES.

Title & Risk of Loss:
Solar Logix will arrange for shipment of ordered product(s) to the Customer, Free On Board (F.O.B.) shipping point, meaning title to the product(s) and risk of loss passes to the Customer upon delivery to the carrier. Solar Logix reserves a purchase money security interest in the product(s) until its receipt of the full amount due. Customer agrees to allow Solar Logix to sign appropriate documents on Customer’s behalf to permit Solar Logix to protect its purchase money security interest. Solar Logix will advise Customer of estimated shipping dates, but Solar Logix will, under no circumstances, be responsible for delays in delivery, and associated damages, due to events beyond its reasonable control, including without limitation, acts of God or public enemy, acts of federal, provincial or local government, fire, floods, civil disobedience, strikes, lockouts, and freight embargoes.

Governing Law and Jurisdiction:
Any dispute arising out of or related to these Terms and Conditions or the sales transaction between Solar Logix and Customer shall be governed by the laws of the province of Ontario. Solar Logix and Customer consent to the exclusive jurisdiction and the venue of the provincial Courts of the Province of Ontario to resolve any dispute between them related hereto, and the parities waive all rights to contest this exclusive jurisdiction and venue of such Courts.

Finally, the Customer also agrees not to bring any legal action, based upon any legal theory including contract, tort, equity or otherwise, against Solar Logix that is more than one year after the date of the applicable invoice.

Severability:
If any provision contained in this agreement is or becomes invalid, illegal, or unenforceable in whole or in part, such invalidity, illegality, or unenforceability shall not affect the remaining provisions and portions of this agreement, and the invalid, illegal, or unenforceable provision shall be deemed modified so as to have the most similar result that is valid and enforceable under applicable Ontario law.

Waiver:
The failure of either party to require performance by the other party of any provision of this agreement shall not affect in any way the first party’s right to require such performance at any time thereafter. Any waiver by either party of a breach of any provision in this agreement shall not be taken or held by the other party to be a continuing waiver of that provision unless such waiver is made in writing.

Entire Agreement:
These terms and conditions, together with Solar Logix’s invoice respecting the products ordered by Customer, are the complete and exclusive agreement between Solar Logix and Customer, and they supersede all prior or contemporaneous proposals, oral or written, understandings, representations, conditions, warranties, and all other communications between Solar Logix and Customer relating to the subject products. This agreement may not be explained or supplemented by any prior course of dealings or trade by custom or usage.

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Solar Logix helped produce:

That's enough energy to power:

  • Homes 265
  • Lights 2767
  • Acres Saved 17,247